RUNDISNEY HELP & SUPPORT
The following Frequently Asked Questions have been prepared to help answer questions you may have about your next runDisney race experience.
Each participant's registration includes a commemorative shirt, race bib and medal or medallion.
Once your registration has been processed, you will receive a confirmation email from Active.com. This email will serve as your only confirmation of registration.
Yes, runDisney races are walker friendly, as long as the walker can maintain the minimum pacing requirement for the race they are participating in.
Yes. Please visit the Pacing Requirements section found within the Runner Info page for details regarding pacing requirements for each event weekend race.
Anyone not able to maintain the pace may be picked up and transported to the finish at any point along the course.
Theme park tickets must be purchased separately from your race registration. Tickets can be purchased by calling 407-WDW-IRUN.
A theme park ticket is not needed to participate in a runDisney race.
Yes. Please visit the Runner Info page of the individual event weekend for more information.
Your personalized bib will include your first name and your race number for all runDisney races.
Yes, however, costumes cannot interfere with the safety of you or other runners. If a costume is questionable or offensive to others, we reserve the right to either have you change into something more appropriate or remove you from the event.
Headphones can be worn but are discouraged due to audio messages played throughout the course to ensure the safety of all runners.
Yes, additional restrictions may apply on an event-by-event basis. Please review the "Safety" information in the Runner Information page of the event you are interested in.
All runDisney races will be held rain or shine, except in the case of lightning. For the Walt Disney World® Lightning Policy, please see the "Safety" information on the Runners Information page of the event you are interested in.
Entry fees for runDisney are non-refundable.