How do I link my registration for a racing event to MyDisney Account?
You should receive an email to link your registration. If someone else registered for you, they would have received an email to link their registration as well as yours. If you registered yourself and did not receive an email to link your registration, please contact technical support at (407) WDW-IRUN or (407) 939-4786, Option 3.
Is there a processing fee on my donation?
No. A processing fee is not assessed on charitable donations.
I am using Internet Explorer browser, version 11. Why does my registration page look different on another browser?
Internet Explorer, version 11 currently does not support the rich content on the registration form. We recommend using a newer version of Internet Explorer or another browser like Chrome, Firefox or Safari in order to have an optimized registration experience.
If someone else initially registered me, how can I start managing my own registration?
You will need to have the individual who paid for the registration send an email (and cc: second registrant who wants to manage their own registration) to runDisney@disneysports.com giving permission to unlink the registrations. Please include the specific event category and participant information in the email. You will be notified by email when the transfer is complete or if there are any questions regarding the request.
How do I manage my profile and what can I change/update on my own?
You can manage your profile when logged into your participant registration. When inside Your Account, select Your Registrations. To manage Your Account, select Edit Registration. From here, you can update personal items, such as name, gender, t-shirt size, address, phone number and emergency contact. You can also opt-in or opt-out of receiving event updates and results via text. Keep in mind when editing registration information here, it does not update your MyDisney account information. To update your MyDisney account information click on My Account.
I'm online and I have a question with my participant registration. How can I get help?
Please call (407)WDW-IRUN or (407) 939-4786, Option 3